The complexity of the technological and economic environments along with the speed of change complicate the survival of companies, especially Small and Medium-sized Enterprises (SMEs hereafter). In these contexts, resilience becomes an important factor for companies, and is a complex concept that has been addressed on many fronts and has been defined many times, which means it needs research in the area of management. In that sense, the most recent management literature recognises the need to move forward not with more definitions that are similar to one another but with practical measures that identify which tools can affect the resilience of companies. Furthermore, in today’s information and knowledge society, information management processes such as Technology Watch (TW hereafter) focusing on capturing information from the environment that are of interest to the business and make them available to decision makers, can play a key role. For that reason, in this paper based on empirical research carried out by surveying industrial SMEs and applying statistical models that analyse variance. We analyze if TW use by SMEs improves the characteristics associated with resilience as anticipation, adaptation and innovation. Our findings provide positive results in these points, thereby allowing us to conclude that information management processes like TW are facilitators of resilience in companies.
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